404 Media reports receiving more routine technical-support emails from people referred by ChatGPT. In a publicly described example, the chatbot advised a user with a suspended Instagram account to contact a journalist and drafted the English email. Similar patterns appeared in several shared conversations reviewed by the outlet, but this is not a measurement of frequency across all ChatGPT users. The account illustrates how inaccessible platform support and inaccurate chatbot recommendations can redirect work to an organization unable to provide the requested service.
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ChatGPT recommendations send routine support requests to 404 Media
A journalist is not an account-recovery service